YouTube shows you how to fix it. We tell you what's actually wrong.
Send photos of your home problem. Get a written diagnosis from someone who's fixed it before — what it is, what it costs, and whether you should DIY it or call a pro. We believe you can fix more than you think, and we're here to help you do it right. Flat fee. No site visit. No sales pitch.
The most expensive part of any repair is guessing wrong.
Water near the toilet could be a $6 wax ring or a shower leak traveling along a joist. A cold room could be a duct problem or a $2 damper handle. Guess wrong and you're buying parts you don't need, opening walls you shouldn't, or paying a contractor $400 to fix a $12 problem.
There are a thousand videos on how to do every repair. There are zero that can look at your house and tell you which repair you actually need. That's the gap we fill.
Three steps. No truck in your driveway.
Show us the problem
Fill out the intake form — photos, a short video if it moves or makes noise, and answers to a few questions about your house.
We diagnose it
Within 24 hours you get a written diagnosis: the most likely cause, how we ruled out the look-alikes, and a confidence call.
You act with a plan
DIY steps with a parts list and fair-cost range — or, if it's a call-a-pro situation, exactly what to say so you don't get oversold.
Built for your house, not "a house."
Ice dams in snow country. Slab cracks in drought clay. Salt air eating coastal fasteners. Monsoon season finding every roof seam. Most repair content online is written for some generic house in a generic climate. We diagnose for the climate your house actually lives in.
We have no reason to lie to you.
Contractors make money on the repair. YouTubers make money on watch time and affiliate links. We make money on the correct answer — including when the correct answer is "leave this one alone, and here's who to call."
- Ice dams at the eavesSNOW COUNTRY
- Foundations moving in drought clayTHE SOUTH
- AC limping through a heat waveEVERYWHERE
- Roofs after storm seasonCOAST TO COAST
Pick the answer you need. Pay once.
One problem. Photos and video in, written diagnosis out within 24 hours: likely cause, DIY-or-pro call, parts list, fair cost range. One follow-up question included.
Learn more →Upload a bid. We tell you if it's fair, padded, or missing scope — line by line — and give you the questions to ask before signing.
Learn more →Want to save money doing it yourself? We'll tell you if you should — and exactly how. A written go/no-go plan for one project: materials, real costs, savings math, and the failure points to dodge.
Learn more →Up to 5 problem areas, one prioritized report: what's urgent, what can wait, what's cosmetic — with a 12-month action plan.
Learn more →The Homeowner's Almanac
The seasonal maintenance ledger for every climate — coast, desert, snow country, and everywhere between. Log the tasks that keep a house out of trouble — free, no account needed. The Almanac app is on its way.
Open the Almanac →In Minnesota? Your house has its own edition, dialed to the state's calendar → The Minnesota Homeowner's Almanac. More state editions to come.
Frequently asked.
Why wouldn't I just watch YouTube?
YouTube teaches repairs. It can't look at your photos and tell you which repair your house needs. We diagnose; then YouTube becomes useful.
Is this a home inspection?
No. Inspections are licensed, in-person, and cost $300–500. This is informational guidance for a specific problem — think "knowledgeable neighbor," not "licensed inspector." Our terms make this explicit.
What about gas, electrical, or structural problems?
Anything dangerous gets an immediate "call a licensed pro" answer with guidance on who to call and what to say. We will never walk you into a repair that can hurt you.
Do you sell my info to contractors?
No. That's the whole point.
Send the photos. Get the answer.
Most diagnoses come back within 24 hours, in writing, with the look-alikes ruled out and a clear next step.
Start a Diagnosis — $25